Department Overview

Aftersales is responsible for increasing customer satisfaction and retention across a diverse product portfolio. The addition of highly specialist and engineered hypercars, such as the Aston Martin Valkyrie, has resulted in a unique direct customer support programme utilizing core hubs and pop-up locations to support cars and customers across the globe.

Job Purpose

The candidate will be required to prepare, service and maintain Aston Martin Hypercar customer vehicles at AML, customer and 3rd party sites globally.

Key duties and responsibilities

• Hypercar vehicle service and repair activities, in UK and in remote locations
• Strip and inspect parts
• Measure components
• HV component assembly and operation (training provided)
• Hydraulic system assembly, bleeding and operation (training provided)
• Support “flying spanner” activities
• Problem solving to aid in solution of current vehicle issues
• Follow H&S guidelines
• Scrupulous housekeeping duties including warranty documentation
• Follow departments COSHH guidelines

Experience and Qualifications

Essential Experience

• Supercar/Hypercar/Motorsport technical expertise
• Broad motorsport experience
• Ability to perform detailed inspection
• Failure investigations and problem solving
• Working across functional teams effectively

Preferred experience

• Automotive expert
• Aftersales knowledge
• Luxury / VIP customer understanding

Essential Education/ Qualifications

• Mechanical Engineering qualification level 3, minimum 5 years motorsport experience.
• Alternative qualifications considered

Preferred experience/ Qualifications

• HV safety training
• F-Gas training
• Compressed gases and cryogenic training

Required Skills/ Behaviours

• Strong technical skills and understanding of engineering fundamentals
• Creative thinking and problem-solving
• Strong teamworking skills are required to ensure effective communication and collaboration across functional teams
• Ability to ensure the highest standard of workmanship is always maintained
• Being pro-active in promoting a positive image for the company
• Positive, can-do attitude is a must

Additional requirements 

Proficient in office software (Outlook, Excel, Word, PowerPoint, CAD, Project).

Driving License.

Ability to travel to support engineering partners & suppliers (UK & worldwide) is essential, expected travel a maximum of 50% of time with minimum one week’s notice.

Hiring Manager - David Bodily

Grade - 8

Positions - One

Belong at Aston Martin

At Aston Martin, we believe that the stunning beauty, craftsmanship, and artistry that define our brand come from the diverse voices and talents of our extraordinary team. We are committed to fostering a culture where everyone feels valued, respected, and empowered to thrive.

Your unique perspectives, shaped by your education, culture, ethnicity, race, gender identity, sexual orientation, age, religion, abilities, and more, are what make us stronger and more innovative. We celebrate the richness of diversity and actively seek individuals who bring something new to the table.

If you require any accommodations or support during the application process, please don’t hesitate to reach out. We’re here to ensure that you can bring your best, in every way.

Let’s build something remarkable together.

The post holder will be required to comply with all policies and procedures issued by and on behalf of Aston Martin Lagonda Ltd